Evaluation Scotland Wales

Eight million people in the UK are over-indebted, and estimates show that only 17% of them seek advice

People in financial difficulties

Financial difficulties can be experienced at all life stages and may be an ongoing feature of a person’s life or only a passing phase. People in financial difficulties are more likely than average to be women, living on lower incomes and have experience of mental health issues.

Work to support people in financial difficulties can be considered from three perspectives:

  • Early intervention to prevent emerging issues from becoming more serious
  • Crisis support to help resolve a debt problem that requires urgent attention
  • Building resilience so that (after crisis support) future debt problems become less likely.

Latest News

  • Monday 11 February 2019

    The Money Advice Service publish guidance for customers with persistent credit card debt

    Read more

Financial capability in action

Supportive Council Tax recovery guidance for local authorities

Council Tax debt is now the most common reason that people seek debt advice. The Money Advice Service has published guidance for supportive Council Tax recovery, including good practice and case studies.

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Calls to Action: setting a new vision for financial capability

Five new Calls to Action have been announced as part of The Financial Capability Strategy’s ambitious vision of how, together, we could move effectively towards a more financially capable nation.

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Economic value of debt advice shown

A study explores the impact of debt advice on the economy, including effects on productivity, mental wellbeing and efficiency of creditor recovery.

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People in financial difficulties strategy

Priorities for The Strategy include early intervention, increasing engagement, building a savings habit and measuring the impact of debt advice.

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Life stages across the UK